Quality Assurance, Safety Manager, Home Inspector

Name : Gordon L Smith
Industry Type : General Contractors - Managers
City & State : Peoria,AZ
Job Title Quality Assurance, Safety Manager, Home Inspector
Relocation Preferences : Phoenix, AZ
Objective : Seasoned construction professional seeking to contribute result-focused, proven track record of leadership and program success in all aspects of construction management, quality assurance, and environmental health and safety. Combined key strengths in construction administration, inspection, OSHA / EPA compliance, scheduling, job costing, building science and code compliance provide the Total Package. Well-equipped with multiple certifications to build, train and coach top performing teams for your companys profit and success.
Resume :  

Results-Focused, Seasoned Professional with strong track record of leadership and program success in all aspects of construction management, quality assurance, and environmental health and safety. Combined key strengths in construction administration, inspection, OSHA / EPA compliance, scheduling, job costing, building science and code compliance provide the Total Package. Well-equipped with multiple certifications to build, train and coach top performing teams for your companys profit and success.

Experienced - Consistent history of success in managing all phases of large-scale residential, high-end custom home, remodeling, commercial and manufacturing projects. Constructing over 2,300 homes, condos and light commercial structures.

Prepared - Well-equipped with multiple certifications in Construction Project Manager, Construction Inspector, Construction Consultant, Environmental Inspector, Six Sigma Green Belt, Total Quality Management, Home and Energy Inspection.

Focused - Demonstrated commitment to customer satisfaction and corporate goals with results-driven approach towards continuous process improvement.

Proactive - Strategic planner with extensive knowledge and proven leadership in meeting key corporate project milestones within budget constraints.

Leadership - Natural leader and teacher; with proven ability to build, motivate, mentor, and coach top performing teams through execution of highly effective training programs and best practices.

Productive - Reputable for launching continuous process improvement initiatives spanning multiple departments and out of state divisions in Quality Assurance, Safety & Environmental programs. Dramatically increasing corporate profits and productivity. Conducting and documenting over 1,200 construction phase Quality Assurance inspections and over 500 Safety audits.

Organized - Successful preparation and completion of internal corporate Quality Assurance, Safety, Environmental and Sarbanes-Oxley audits.


HOMESMITH LLC, 2009-present
President/Owner, Home Inspector, Home Energy Consultant, Master Craftsman

Multi-service home inspection and construction consulting company focused on Protecting & Enhancing our customers real estate investments. The following services are offered to the greater Phoenix area:

Arizona Licensed Home Inspector
Quality & Safety Construction Phase Inspections
Code Compliance, Plan Review & Value Engineering
Root-Cause Investigation and Analysis
Custom Designed & Installed Architectural Components & Home Accents
3rd Party Quality Inspection & Construction Defect Investigation
Consulting & Training services for builders, attorneys, realtors and homeowners
Residential Energy Auditing and Consulting

SUNCOR AZ Tempe, Arizona 2002-2008
Major master-planned community developer in Arizona, Idaho, New Mexico and Utah.

Corporate Quality Assurance & Safety Manager:

Developed, deployed, and managed all corporate Quality Assurance, Safety and Environmental initiatives: Overhauled, standardized and implemented Safety and Environmental programs including SPCC, SWPP, NPDES, HAZWOPER and Dust Control Created, launched and managed on-site inspection and Quality Assurance performance programs for all divisions within a four-state area Traveled routinely to all divisions ensuring the highest level of compliance to the Quality Assurance and Safety programs for all projects including single family, multi-family, medium and high rise condominiums and office buildings Conducted regular quality and safety audits of all project phases, materials, installation, plan specifications and code compliance Prepared the results of the inspections and audits into comprehensive reports and recommendations for divisional project managers and senior executives Conducted in-depth construction and safety training for all divisions.

Quality, Safety & Environmental - Key Accomplishments:

Eliminated costly EPA air quality fines through institution of comprehensive Dust Control program resulting in a significant savings.
Built strategic alliances with Engineered for Life, NAHB Green Building and building science organizations in order to achieve Energy Star compliance rating and drive program improvements in building performance, best practices and energy efficiency. Programs included: use of cisterns for rain water capture, recycling of construction materials and introduced improved building materials and applications resulting in energy savings and reduction in construction costs.
Developed and conducted multiple Lean Thinking seminars resulting in reduction of costs by finding and eliminating waste in product and process.
Developed and implemented Dust Control, Hazardous Waste Disposal, Spill Prevention, Control and Countermeasures, NPDES and Hearing Conservation programs for all projects.
Created multiple phase process and inspection formats for master planned community land development infrastructure.
Pioneered and instituted QA inspection program to minimize corporate exposure to potential construction defect litigation.
Delivered 96% overall improvement in reducing warranty issues and costs through implementation of Quality Assurance Program.

Operational & Process Enhancements - Key Accomplishments:

Developed program format, manuals, and best practices to standardize high level of quality.
Total re-write of Trade work scopes extensively defining companys expectations of satisfactory work.
Successfully navigated QA Program through parent companys Sarbanes-Oxley required audit.
Authored weekly technical bulletins and multiple procedure manuals, including standardized processes and inspections of material installation and safety, construction, and safety practices (Trade Quality Performance Standards, Detail Standards for Quality Home Construction, Corporate Guide for Construction Management and Superintendent Training).
Boosted construction management performance and production time by creating/executing New Community Start-Up Program.
Partnered with Simpson Strong-Tie in order to implement their Connector Training for Contractors educational series for field personnel and construction Trades. Also included were significant rebates on closed homes from Simpson Strong-Tie for the exclusive use of their products.
Enhanced operational performance and productivity by instituting Six Sigma and TQM methodologies.

SHEA HOMES Scottsdale, Arizona 1994-2002
Major Home Builder / Developer in Arizona, California and Colorado

Project Manager/Superintendent:

Responsible for coordinating and managing all building phases of multiple-multimillion dollar residential construction projects for 15 communities throughout the Phoenix area: Guided short and

long term project plans, safety procedures, schedules and work scopes Mentored, coached and trained construction and Quality Assurance teams Auditor and trainer for regional Safety Team Coordinated all Quality Assurance Inspections Directed vendor management and Trade negotiations Project estimating
Architectural coordination Sourcing and document preparation Building code and regulation compliance Material procurement Site management

Key Accomplishments:

Developed, deployed and managed corporate Six Sigma methodology based Quality Assurance Program for Home Construction.
Served as key contributor to companys Malcolm Baldridge Quality Award project.
Developed and maintained Quality Assurance website for multi-divisional use.
Created standardized construction plans utilizing ARGOS drafting system.
Co-designed and implemented scheduling program based on Theory of Constraint, resulting in significant reduction in building cycle time.
Conducted intensive employee training in Franklin Covey 7 Habits, Principle Centered Leadership and TQM.
Co-authored corporate training program and manual for Superintendent and Construction Manager Certification, and wrote numerous construction Technical Bulletins on Standardizing Processes and Program Reference Guides.

President / Owner, Master Craftsman

Premier builder and Master Craftsman within the Seattle, WA region of over 1400 custom homes, interiors, commercial buildings and condominiums.

Key Accomplishments:

Managed 30+ employees specializing in custom home building, custom cabinets and millwork, remodeling, light commercial construction and land development.
Co-designed and managed Home-Panelizing manufacturing process and wrote Construction & Safety Standards and Practices for Berhold Construction Corporation.
MAME award for Best Overall Interior Seattle Street of Dreams, recognized in Sunset magazine on behalf of Washington Natural Gas.


Bachelor of Science, Construction Management
Almeda University
Associate of Arts, Business & Architecture
Certificate, Advanced Construction Management
Bellevue Community College - Bellevue, Washington

Home Inspector Certification (AHIT) Arizona Licensed Home Inspector
Certified Construction Project Manager, Construction Inspector,
Construction Consultant & Environmental Inspector
Certified Home Energy Consultant Six Sigma - Green Belt Certification
Total Quality Management Certification Theory of Constraint Certification
OSHA 500 Certification Trenching and Scaffold Safety Certifications
Certified Facilitator Supervisor Training in Accident Reduction Techniques
Certified Facilitator Franklin Covey 7 Habits of Highly Effective People
Superintendent Certification Training Bi-Lingual in English & Spanish


American Society of Home Inspectors American Society for Quality
National Association of Safety Professionals International Code Council
Association of Construction Inspectors Environmental Assessment Association
American Home Inspector Training Institute (AHIT) Energy Audit Institute

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