KELLY E. QUILLEN (336) 501-4195
Degreed senior operations professional with experience in P&L, strategic planning, project and personnel management, budgeting, cost reduction, facilities, marketing, sales, contract negotiation, purchasing, life-safety, communications systems, recycling, and environmental.
At Home Care; Greensboro, NC 2009-Present
Vice President of Operations. Founded non-medical, in-home care agency. Responsible for Profit and loss, administration, operations, policies, procedures, sales, marketing, advertising, human resources, purchasing, budgeting. Manage staff of 15.
Created agency, developed agency philosophy, designed logo and slogan, wrote agency policy, marketed agency, designed and developed website. Established accounting practices, 401k program and payroll.
International Home Furnishings Center, LLC; High Point, NC 1999-2008
Vice President of Operations (2006-2008). Oversaw all expense budget items and day-to-day management of administration, purchasing, sample movement, maintenance, custodial, security, safety, emergency response, environmental, facilities engineering, courier, renovations, catering. Administered $3million operating budget, $3 million capital expansion budget. Managed 25 full time, 300+ PTEs for 3.5 million square foot exhibition facility hosting The High Point Market.
Oversight of design, budgeting, construction for $3 million Interhall remodel project.
$2 million Pavilions on 3 remodel project: design, budgeting, construction oversight.
$2 million Wrenn & Green 3 remodel project: design, budgeting, construction oversight.
Design, budgeting, construction of $865,000 renovation of restrooms and stairwells.
Operations Manager (1999-2006). Daily responsibilities for administration, purchasing, sample movement, maintenance, custodial, security, safety, emergency response, environmental, facilities engineering, mail courier, renovations, catering.
Managed 250,000+ square foot, $14 million 12th floor addition project.
Designed, budgeted, managed $4 million modernization of 31 passenger, freight elevators.
Oversight of design, budgeting, construction of $3.5 million Commerce Lobby entrance.
$500,000 renovation of Main, Green and Wrenn Lobby entrances.
Professional Sales & Management Roles 1985-1999
Sales and sales management to contractors, developers, architects, wholesalers and general public.
Initiated Ferguson Enterprises builder sales program with responsibility for four locations.
Expanded inventory, product offering and showroom display to reflect new initiatives.
Trained, managed associates in selling new products, showroom packages, delivery methods and installation practices. Sales training for wholesale and retail sales.
B.S. in Finance; Pamplin College of Business, Virginia Polytechnic Institute & State University; Blacksburg, VA