601 Locust Place
Sewickley, PA 15143
Results oriented professional offering leadership, project management and business skills. An accomplished negotiator with strengths in planning, development, logistics and team building.
Founded multi-million dollar construction business and increased profitability in difficult market conditions.
Experienced with broad background directing all aspects of construction projects and operations.
Managed projects with an aggregate value of over $16MM.
Developed new revenue streams and markets for a healthcare services company. Implemented business development policies, objectives, direct marketing efforts and revenue generation.
Led U.S. Airways cargo outsourcing project for approximately 3,800 cargo service agents and more than 165 cargo offices throughout the United States.
Developed customer service program, improved U.S. Airways Department of Transportation customer satisfaction ranking from #6 to #3 in 18 months, and implemented service standards for 25,000 customer service employees.
Established market development program, directed account development operations, and expanded client base by 10 percent in one year.
Consultant (Sewickley, PA)2008-Pres.
LeCornu Project Consulting provides consulting services and project management to property owners and developers.
Conducted project management services for the interior demolition of a 150,000/sf warehouse.
Provided consulting for numerous renovations, remodeling and new construction projects.
Director of Business Development (Pittsburgh, PA)2007-2008
Susquehanna Rehabilitation Services is a health care consulting company that provides personalized professional healthcare services.
Recognized leader in the establishment of the entire business unit from concept to implementation.
Developed profitable network of 2000 providers across three states in just one year.
Negotiated discount agreements.
Generated three national business accounts and numerous local accounts.
Set goals and objectives for Inside and Outside Sales Representatives, Patient Care Coordinator, and Provider Relations Coordinator.
Director of Business Development (Pittsburgh, PA)2004-2007
WorkWell is one of PAs largest providers of occupational medicine services and serves 3000 employers and their employees with injury management and managed care services.
Implemented customer service and sales standards.
Facilitated continuous improvement of service delivery.
Strengthened major customer relationships and directed sales activities.
Developed strategic marketing plan that improved organizational efficiency.
Developed business cases for potential new services.
General Manager/Partner (Sewickley, PA)1997-2004
LeCornu Bros. is a construction company specializing in high-end residential and light commercial renovation and restoration.
Developed and implemented service, communication, and quality standards uncommon in the residential construction industry.
Grew second year operating revenues from $65k to $1.7M with progressive revenue growth beyond 15 percent annually.
Conducted all pre-construction negotiations with customers, sub-contractors, and architects.
Achieved high levels of customer service, 95% on-time project completion and managed multiple subcontractors on multiple projects.
Managed company P&L.
Quality Service Manager and Project Manager (Pittsburgh, PA)1987-1997
USAirways is a $6 billion international airline.
Managed customer service improvement program.
Managed contractor network and maintained service continuity for the outsourcing of cargo services.
Port Safety and Security, Marine Environmental Protection, Licensing and Inspection School, Yorktown, VA (United States Coast Guard)
Marine Environmental Response Team (United States Coast Guard)