Owner

Name : Harold Hignite
Industry Type : Home Builders
City & State : Fort Micthell,KY
Job Title Owner
Relocation Preferences :
Objective :
Resume :  
HAROLD M. HIGNITE

howie13[at]fuse.net

MANAGEMENT PROFILE
Over 17 years of success in leading and expanding business operations to enhance corporate value, increase profitability, and deliver sustainable, scalable growth

Award-winning manager with solid history of leveraging organizational leadership skills and operations expertise to optimize efficiencies and productivity, while ensuring compliance with standard operating procedures. Recognized as fair, impartial manager with proven commitment to excellence and dedication to achieving corporate goals and objectives. Empowering leader skilled in developing, managing, and motivating large, diverse staffs of up to 240 people.

CORE COMPETENCIES:

Strategic Business Planning Process Development & Improvement Operational Streamlining
Startup Operations Project Management Inventory Replenishment/Freight Flow Improvements
Talent Recruitment & Retention Staff Training & Development Team Building & Leadership

EXPERIENCE

PANDE, Florence, KY 08/07 Present
Home improvement business.

Self Employed
Founded and operate home improvement business built solely through word of mouth referrals. Consult with clients to plan scope and estimate costs of remodeling and renovation projects.

LOWES HOME IMPROVEMENT, Florence, KY 09/99 08/07
Home improvement retailer.

General Manager
Directed all facets of business operations for location with $51M in annual revenue and 240 total associates. Managed seven direct reporting assistant managers, payroll budget, sales, customer service and satisfaction, freight flow, inventory control, and merchandising.
Increased sales from $34M to $51M within three years, while attaining double digit comps each of those three years by clearing communicating goals and objectives and ensuring that all staff worked towards goal of friendly customer service, clean shopping environment, and timely response.
Improved efficiency, productivity, and workflow by re-engineering freight flow procedures, which were later adopted by company as mandated freight flow process for all stores nationwide.
Optimized inventory flow by collaborating with fellow managers on five-person taskforce to develop, recommend, and pilot new inventory replenishment system and process.
Recognized by corporate management, vice presidents, and CEO as Store Manager of the Year out of over 1700 candidates nationwide.
Named Best Practices Manager in 2004 for leading store to become only location nationwide that met and complied with 100% of all new processes, policies, and safety procedures.
Ranked #2 of 76 district stores for customer satisfaction ratings.
Appointed corporate trainer for new store managers, district managers, and scheduling for entire region with 76 stores in Ohio, West Virginia, Kentucky, Indiana, and Tennessee.
Contributed to regional corporate expansion by planning and executing three new store openings.


HOME QUARTERS WAREHOUSE, Florence, KY 08/91 09/99
Home improvement retailer which merged with Builders Square.

Store Manager
Directed all business operations including customer service, sales, freight flow, and payroll processing for store with $20M+ in annual sales. Managed 140-member team with 5 direct reporting assistant managers and 12 direct reporting department managers.
Expanded companys footprint and market penetration by opening two new locations. Selected product lines, developed strategic business plans, and recruited key employees from local competition.
Turned around unproductive remodeling projects at four stores by leading 20-member team to execute successful remodel during third shift.
Played key role in integrating acquired Builders Square stores by collaborating with fellow management team members to facilitate HQ computer system training for acquired staff.
Named corporate trainer and traveled nationwide to train staff on computer systems and company procedures.

Additional Experience:
Store Manager with Van Leunens in Cincinnati, OH
Assistant Manager with B&G Automotive in Cincinnati, OH

EDUCATION

CINCINNATI TECHNICAL COLLEGE Cincinnati, OH
Mechanical Engineering Studies
American Home Inspectors training institute
Certified Home inspector

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