Construction Manager

Name : Randy Treece
Industry Type : Home Builders
City & State : Katy,Tx
Job Title Construction Manager
Relocation Preferences :
Objective :
Resume :  
RANDY TREECE
20518 Withington Dr. Katy, TX 77450 randytreece[at]hotmail.com (281) 780-2523

A Construction Manager effective at governing personnel, conveying presentations and inpections, generating employee goals, business development and driving revenue growth while reducing costs. Providing leadership in highly competitive markets as well as maintaining outstanding customer satisfaction.
SERVICE OPERATIONS CONSTRUCTION PROCESS MANAGEMENT
CORE COMPETENCIES
Strategic Planning Customer RetentionProcess Improvement
Quality Assurance/ InspectionsCompliance / Reporting Research / Analysis
Vendor / Employee RelationsTraining / RetentionProcedure Integration
SUMMARY OF QUALIFICATIONS
Solid ability dynamic operational excellence in contact/order administration and shared services, including; progression course, data veracity, information configuration and recurrent expansion.
Proven expertise in driving efficiency and productivity through evaluation of management systems and application of process improvements.
Superb leader with exceptional quality in driving toward company goals and bolstering staff morale, execution, and commitment.
Able to perform resilient probing, listening, analytical, problem solving and decision making dexterity to effectively uncover and determine complex approval issues.
Capable of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.
Expert at developing and cultivating long-term business and consumer relationships while ensuring high retention success and service as an interface within the public service realm.
PROFESSIONAL EXPERIENCE
CUSTOMER SERVICE MANAGER March 2008 to Present
BUILDERS FIRSTSOURCE Houston, TX
Directed more than 30 personnel members to deliver exceptional products and services in effort to meet or exceed customer expectations in company offerings.
Developed a scheduling and routing program which reduced overtime hours by 285 hours a month on average, fuel costs 11% and held drivers accountable for workflow.
Assured proper maintenance performed on site encompassing more than 76 vehicles.
Implemented a defect program that helped management view reoccurring issues
Worked cohesively with production and manufacturing to devise defect awareness programs to minimize overall costs of service and produce a 7% increase in sales margins.
QUALITY ASSURANCE MANAGERJune 2004 to February 2008
OBRA HOMES Houston, TX
Reduced warranty claim average from 12 days to 4.6 by creating a new warranty department in Houston and maintained this new average for 10 consecutive months with an average of 450 warranty claims per month.
Spear-headed a quality control department and customer service department activities while proficiently training and managing 13 staff members.
Inspection program set in place reducing defects and improving overall construction finish, based on design specs. Inspections were performed as phase inspections based on construction schedule. This program was implemented and successfully inspected over 3200 new homes in both Houston and San Antonio.
Extensive experience in reading blueprints and making process improvements with both employees and 3rd party contractors. Direct liaison with design, structural, and mechanical engineers
Implemented safety programs including a program which certified all construction personnel in OSHA safety standards.
Closed out Fox Hollow South Community, 47 Homes completed and initiated a new product line amid two new communities, Bridgewater Meadows (4 Models and 13 closings) and Cypress Springs (15 closed.)
KEY ACCOUNT MANAGER May 2003 to June 2004
CEMEXHouston, TX
Continually met or exceeded company goals handling 20% to 24% of revolving receivables collecting $5 million a month in receivables and attaining a record month of over $9 million.
Supervised accounts totaling approximately $20 to $26 million monthly ensuring all customer needs were met in accordance with company expectations.
Developed and implemented strategic customer support programs for all concrete plants in the Texas region aiding store front copy exactly policy and reduced bad debt by 16% year over year.
Oversaw profits and losses of corporate revenue through effective management of all accounts receivable transactions including collections, cash posting, account reconciliation and invoice taxation.
ASSISTANT CREDIT MANAGERJanuary 2002 to May 2003
SIMPLEX GRINNELL Houston, TX
Governed more than 836 accounts totaling roughly $1.2 million monthly as well as 13 employees and for all retail locations in the southern Texas Region.
Developed an innovated bonus structure and employee recognition program that dramatically improved employee productivity and increased the number of up-to-date accounts by 8%.
Eliminated office staff overtime instituting 3rd party software to track email and telephone usage ensuring productivity and reduced SG&A by approximately 10%
Improved communication between staff through training and set expectations for daily schedules and tasks through MS Outlook.
Oversaw monthly budget of $700 utilized for team building functions, and bonus structure to heighten cooperation and overall effectiveness.
ADDITIONAL EXPERIENCE
Accounts Receivable Administrator, Accenture, Houston, TX, August 2000 to January 2002.
Account Manager, United Rentals, Houston, TX, January 1999 to August 2000.
Rank E-4, United States Coast Guard, U.S., October 1998 to May 2004.
Assistant Manager, High Performance Lubrications, Inc., Katy, TX, October 1995 to August 2000.
EDUCATION AND TRAINING
UNDERGRADUATE STUDIES
HOUSTON COMMUNITY COLLEGE WESTGATE CAMPUSHouston, TX
Area of Study: General Studies
DIPLOMA
JOHN FOSTER DULLES HIGH SCHOOL Stafford, TX
ADDITIONAL TRAINING, PROFESSIONAL ASSOCIATIONS AND AWARDS
Fast/Builder Software, Super Fast, SAP Pr1 and Pr3, Oracle, ISP, GASS and AS 400.
Member, Greater Houston Builders Association (GHBA)


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