Computer Technician

Name : Erik1973
Industry Type : Engineers
City & State : Glendale Heights,IL
Job Title Computer Technician
Relocation Preferences : Illinois
Objective : IT Manager big company, Egineer or Technician in AeroSpace
Resume :  

Erik M. Ries
154 E. Gladstone Dr. Apt. 202
Glendale Heights, IL 60139
Cell#: (630) 201-032
Email: ries2[at]comcast.net
____________________________________________________________________________________________________________

Technical Background:

A+ Certified Siemens T1405 Programmable Logic Controller
Digital/Data Communications Digital Analog Communications
Industrial Controls Electronic Devices
Microprocessor Systems Digital 1 and 2 Electronics
Over 500 hours + of lab time 1 Week of Core, DOS and Windows
OSHA training and cert. Lift training and cert.
IT network support 10+ Years Audio Video Installation and setup - 2 Years
6 Years - plus Sales experience 3 Years - Telecommunications experience

Hardware: Software:
Oscilloscope Windows 3.0 +3.11 Cert., WIN 95
Function Generator Windows NT 4.0, Assembler Lang.
Digital Multimeter Win2000, Win2003, Win XP, Win 7, IT Support TCP/IP
Modems DOS 3.0 + 6.2, AS400, Oracle Organizer
Computer Installation of Applications Office 95 +97, Word 6.0 Cert
WORK EXPERIENCE:

Staples, Bloomingdale, Illinois
Head Computer Technician October 2009 - Current
. Single run the computer technical department for Staples of Bloomingdale
. Provided computer support knowledge, technical experience, and software knowledge for the
customers computer repairs.
. Helped out customers and supplied PC support over the phone or walk-ins.
. Organize the time, and the back room to facilitate timely and friendly turnaround times for
customers.

PCMART, Naperville, Illinois
Head Manager of Sales and, Technical Department May 2002 - September 2009
. Provided support for the technical department and organizational tools for
the technicians.
. Facilitate the large Sales and marketing for PCMART products and services
. Helped out Customers and supplied PC support over the phone or walk-ins
. Major decision maker on marketing and services that PCMART developed
serviced as and produced.

AVS Allen Visual Systems, Buffalo Grove, Illinois
Audio Visual TechnicianFebruary 2008 March 2008
. Pulled audio and video wiring, setup projectors, controllers, HD for clients
. Fixed technical problems and installed new equipment.

ADS Alarm Detection Systems, Aurora, Illinois
Camera Preventive MaintenanceJuly 2007 August 2007
. Perform camera PMs, maintenance, and cleaning on security systems.





Name: Erik M. Ries - Email: ries2[at]comcast.net




JPG Consulting, Hoffman Estates, Illinois
Assistant IT Consultant, Head Computer Service Technician Oct 1998Apr 2002
. Provided IT Support for AAA Chicago Motor Club for three years. Managed
the network and supplying technical help, for the clients and off site stores.
. Going on second year, of providing support for customer with personal
computers small business networks in hardware and software configuration.
. Managed customer relationship base with current and new customers and
companies.

GTC, Lombard, Illinois
Head Technical Engineer March 1998 July 1998
. Developed good technical trouble shooting, also providing customer service.
Also managerial skills to develop good customer satisfaction in computer
services.
. Coordinated and presented seminars on our products and systems, to make
company contacts to promote GTC as a company.

Regenesies Technology, Madison, Illinois
Head Service Engineer February 1997 Feb 1998
. Provided schools with technical knowledge to developed plans for administration
purposes and network support.
. Promoted good customer satisfaction, in our services and products in the field.

EDUCATION:
Naperville Central HS, Naperville, Illinois
Completed Diploma
Graduation: April 1992

DeVry Institute of Technology, Addison, Illinois
Completed Associates: of Electronics Technology (ET)
Graduation: October 1994

BIT-BY-BIT COMPUTER LEARNING CENTER, Palatine, Illinois
Certification of Introduction Windows 3.1 and Word 6.0 Windows
Graduation: December 1995




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