Process Improvement Professional with proven ability to conceptualize and implement innovative cost effective solutions for manufactures and distributors of products. Extensive hands-on experience in Operations Management, Project Management, Purchasing and Logistics, Bid Preparation, Application Engineering, Sales and Sales Management. Core belief that the status quo must always be challenged through continuous improvement, education and training with dedication to honesty, trust and integrity towards clients and fellow employees.
Visionary LeadershipProject ManagementVendor Management / Strategic Alliance
Operations ManagementQuality Assurance
Supply Chain Mapping
Process Restructuring &
Efficiency ImprovementWarehouse Storage Solutions
Staff Recruiting, Development, Training / Team Motivation
Building Codes / ComplianceInfluencing Skills
Strategic Business PlanningSystems Implementation
ROI Financial AnalysisAutoCAD
Service Storage International, Inc., Willoughby, Ohio
Senior Sales Engineer March 2009 to Present
Challenged to revitalize and develop the Northeastern Ohio territory that had been under managed for many years.
Was able to establish 127 new business relationships through cold calling and internet advertising.
Towlift, Inc., Cleveland, Ohio
Senior Systems Project Engineer May 2001 to January 2009
Participated in the growth of the Systems Division through the development improved internal forms and operating procedures. Assisted in the interview process and the mentoring of new employees. Principal responsibility was in support of the sales effort with pre and post sale engineering.
Pre-sale job responsibilities:
Site visits to evaluate customers existing operation, data collection and interviews with client executives to define overall needs.
Evaluate storage and product flow. Develop storage solutions in compliance with governing laws.
Prepare equipment bid specifications.
Obtain, evaluate and negotiate supplier quotations for highest quality at most favorable price and terms.
Provide ROI analysis.
Assist in the sales presentation as the technical equipment engineer.
Post-sale job responsibilities include all facets of Project Management:
Evaluate customer purchase contract.
Write purchase orders to suppliers.
Prepare and coordinate construction drawings for building permits and project implementation.
On site Project Management and coordination of installation with customer, suppliers, building contractor and local inspectors. Coordinate logistics of equipment delivery.
Produce required progress reports to stakeholders using Project Management software.
Coordinate invoicing to customer.
Sampling of Accomplishments:
Sico Paints (AkzoNobel) Montreal, Quebec, Canada. Project managed a multimillion dollar material handling system in a new distribution center. Coordinated installation with customer, building contractor, suppliers, city inspectors to meet aggressive move in deadline. Expectations were exceeded. Awarded a $25,000.00 bonus for early completion.
The Campbell Soup Co., four (4) locations, (Napoleon, OH, Maxton, NC, Paris, TX, Sacramento, CA.) Intimately involved in pre and post sale of multiple projects in above locations between 2002 and 2008. Typical project size; $250 K to $1.2 M.
Ben Venue Laboratories, (Boehringer Ingelheim) Bedford, OH. Implemented multiple projects between 2001 and 2008. Solutions included a packaging and shipping conveyor system, selective and double deep racking, push back racking, carton flow and rack supported coolers.
The Sherwin-Williams Co., five (5) locations, (Winter Haven, FL., Reno, NV, Fredericksburg, PA., Effingham, IL., Buford, GA.) Involved in Pre and Post sale implementation of selective rack, three and four deep push back rack systems between 2001 and 2007. Typical project size; $250 K to $1.5 M.
Rayovac Corporation, Dixon, IL. Design and project managed the installation of a $1.5 M material handling system. The system absorbed three existing facilities located in Madison, WI. and a projected 5 year growth plan.
Towlift, Inc. Participated in the growth of the Systems Division from $2.5 M. annual gross sales in 2001 to over $10M annual gross sales in 2007. During this same time frame, participated in the hiring and mentoring of a staff from three (3) to ten (10) full time employees populating all branches of the company, (Cleveland, Columbus and Toledo).
American Handling Inc., Cleveland, Ohio March 1998 to April 2001
Director of PurchasingJanuary 1999 to April 2001
Obtained and negotiated material quotations and purchased all materials. Managed and controlled purchasing for American Handlings sister company, Northern Steel Co. Purchased and controlled raw material and parts inventory for American Handlings manufacturing operation and three (3) finished goods warehouses for quick ship sales program (Cleveland, OH, Seattle, WA, and San Francisco, CA). Managed logistics of inbound and outbound freight as well as point-to-point shipments for all projects.
Developed purchase order tracking system giving real time order backlog and delivery data for sales, accounting, engineering and field installation to use in connection with their work.
Negotiated improved LTL carrier contracts. Transportation costs were reduced by as much as 27% over previous tariffs.
Developed and implemented supplier contracts holding them accountable for product quality and on-time shipments.
Through competitive bidding, consistently increased gross profit margin by purchasing materials 3-10% below estimated cost amounts.
General Sales Manager-Ohio Regional DivisionMarch 1998 to March 1999
Managed a staff of outside salesmen and one inside sales coordinator.
Promoted to Director of Purchasing and was appointed a chair on the company executive Committee. Maintained both positions until hiring a new Sales Manager in March of 1999.
Towlift, Inc., Cleveland, OhioJanuary 1997 to March 1998
Systems Sales Engineer Allied Products Division
Second employee hired in new start-up division selling material handling systems and allied products.
With a sales staff of two, the division was awarded Top 10 honors from Ridg-U-Rak, Inc. for product sales in 1997.
American Handling, Inc., Cleveland, OhioMay 1994 to January 1997
Sales Engineer Ohio Regional Sales Division
Sold material handling and storage equipment such as conveyors, bin shelving, racking, modular offices and structural fabricated mezzanines and platforms.
Established dealer accounts with OEM and VARs.
Exceeded annual sales quotas by 15 20% while maintaining expected gross profit margins.
Concert Venue, Cleveland, OhioJune 1988 to April 1994
Owner operator of a 1000 seat entertainment venue. Maintained a staff of twenty four (24) full and part time employees. Position required full command of all facets in small business operations including sales, marketing and advertising, management of personnel and accounting.
Promoted over 3000 local and national touring acts and hosted pre-release listening parties for Warner-Electra-Atlantic, Sony and Hollywood record companies. Won Peoples Choice Award as Clevelands Best Live Entertainment Venue (2000 seats and under category) in 1992 and 1993.
Hosted charity events for Make-A-Wish Foundation, Harbor Light Homeless Shelter and The Muscular Dystrophy Association.
American Handling Equipment Co., Cleveland, OhioJanuary 1976 to January 1988
Supervisor of conveyor and controls group, 1984 1988
Senior Project Engineer, 1983 - 1984
Conveyor Designer, 1980 - 1982
Structural Mezzanine Designer, 1977 - 1979
Draftsman, 1976 1977
Education and Related Courses
Cleveland State University, June 1986
Bachelor of Science in Electronic Engineering Technology. Graduated on the Deans list.
Skilled in AutoCAD, Internet, Microsoft Word, Excel, Power Point and Project
Effective Written Communications, CSU Continuing Education
Caterpillar Fork Lift Product Training, Houston, TX.
Crown Fork Lift Product and Sales Training, New Bremen, OH.
Drexel Fork Lift Product and Sales Training, Horshman, PA.
Hytrol Conveyor Basic, Systems and Maintenance Schools, Jonesboro, AR.
TGW Ermanco, Inc. Conveyor Sales Program, Spring Lake, MI.
Automotion Product Sales Training
Fork Lift Operator Certification for Class 1, 2, 3, 4 and 5
JLG Scissors Lift Operator Certification
Sandler Selling System, Sales Concepts, Cleveland, OH.;
5S Organizational Training (sort, set, shine, standardize, sustain)
Drug and Alcohol training for managers in the work place
Job Site Accident Analysis (BWC)
Customer Care Training
Haz Mat and MSDS Training