JOHN LAGIOIA
Objective
To provide a professional work ethic while utilizing my skills to become an asset of your organization and achieve personal and company growth through positive attitude and integrity.
Personal Overview I am regarded as a professional hard working individual with strong communication skills. I posses the ability to learn and adapt quickly for any given position while my customer service skills are unmatched in todays work place. Strong common sense thinking combined with analytical processes allow me to create desired results and exceeded expectations. My Under Promise and Over Deliver philosophy has been the key to my success with customers and business partners alike.
Employment
2002 to Present Great Northern Kitchen & Bath (East Dundee, IL) VP of Operations: Home & light commercial retail showroom and project development Original Co-Founder, designed and established new showroom startup Store and Showroom Manager / Logistics Manager Sales Manager to all daily sales transactions Project Management of all contractors, vendors and internal reports Lead designer with Award Winning Projects, Manage all design projects Marketing and Advertising Managing of all purchasing and product selections Presentation of project scope and overview with customers Manage job / project safety as well as logistics Responsible for several direct reports Maintain and develop contractual agreements Establish & maintain customer and vendor relationships Manage, maintained and report of P&L results Drafting and AutoCAD experience, 2D and 3D renderings Establish and Maintain quality control levels for all projects Design experience in 2020 and SoftPlan software Developed and implemented custom estimating software in Excel MS Power Point presentation experience as well as MS Office Suite Work with lines such as Omega, Wellborn Forest, Bertch and Merilatt Cabinetry along with private custom lines
1995 to 2002 Central Shipping Supplies Inc. / SJ Converting / Packsmart (Carol Stream, IL): General Manager of Paper Converting: Promoted in 2001 As the service manager, I was promoted to general manager (with the opportunity to become partner) to research and establishing a startup Paper Converting Manufacturer for this company as a secondary business source R&D for machinery and products Logistics Manager Researched raw materials for operations Managed staff, prepared work schedules and delegated duties for everyday operations Maintained quality control levels Manage logistics safety and training Analyzed and maintained inventory levels in cooperation with purchasing
Service Manager: Promoted in 1997 Quadrupled the service departments revenue in the first year as manager Performed up-selling of products and services after initial sale Reviewed and analyzed reports by performing failure analyses and follow up as needed to ensure that preventive measures have been implemented Designed custom machinery and innovations Implemented ideas and solutions for production lines Developed and managed contracts Administered estimations and provided quotes to customers Developed and implemented department estimating, invoicing and inventory proprietary software Worked closely with companies such as Motorola, PartyLite Candles, TY Inc., Mack Trucks, Osco Drugs, to name a few Manage logistics safety and training Trained the team of sales staff Handled training for customers Supervised all building maintenance Maintained parts and machinery inventory Trained, tested and certified new and existing forklift operators.
Service Technician: Started 1995 Installation and repairs of packaging machinery in high volume assembly plants Customers relations on a daily basis Conducted training sessions for sales staff as well as customers Maintained parts and machinery inventory Maintained quality control levels Manage logistics safety and training
1994 to 1995 Apple Computers (Itasca, IL) company moved out of state Quality Control: Inspected & tested malfunctioning computers Scheduled and managed crews to refurbish damaged and/or non working units Repackaged, marked and reloaded for reships Tested and repackaged software Scheduled and responsible for all warehouse equipment including forklifts, charges, tapers, conveyors, packagers, etc Manage logistics safety and training Certified and trained forklift and slip sheet operator
1990 to 1994 Whitmann (Pepsi) General Bottlers, (Rolling Meadows, IL) Accounts Payable: Accounts payable clerk for Indiana Pepsi locations Accounts payable clerk for Chicago Pepsi locations (largest in organization) Recorded all checks Received and verified invoices and requisitions for goods and services Prepared vendor checks for mailing Maintained a high level of accuracy in preparing and entering information
1987 to 1989 Sales Tools Inc. (Des Plaines, IL) Company out of business Computer specialists: Ran all system interactions Oversaw system CRTs and maintenance Diagnosed and resolved computer problems Setup and ran daily system backups Wrote and implemented custom programming for specific department needs Installed new computer hardware Installed new computer software Wired and rewired building for new applications
Special Skills:
Knowledge with MS Word, MS Excel & Power Point Presentation Proficiency with 20/20 Design and Softplan Design software Customer / direct reports interactions Skilled with inside and outside sales Bilingual English/Italian Logistics Manager Experience Estimator Knowledge with residential and commercial construction Strong product management knowledge Manage and develop direct reports Maintain and execute project management Quality control / Quality driven Cabinet and furniture construction Team player and results focused Enjoy new and changing challenges Fast paced eager to learn attitude Self motivated with quickly adapting and learning characteristics Strong common sense ability Motivated to create new ideas and products Motivated to create and implement new procedures Detail oriented Willing to relocate
Education
1985 to 1989 Carl Schurz High School (Chicago, IL.) Architectural, Engineering and AutoCAD Drafting, Computer Programming, Computer Technology and General Business Management
Salary and References available upon request
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